Telephone Support

You can call us at any time of day or night via telephone. We offer a toll free USA number and freephone UK number below. Please note we prioritise our email-based helpdesk support, even above sales calls. During busy times, you may be routed to voicemail. Our helpdesk email has a 15 minute real human response time, 24 hours a day, 7 days a week!

UK : 0 800 883 0594
USA: 1 800 942 6509

Existing customers can submit a helpdesk ticket (15 min response) at any time from their account manager login.

Welcome to the Custom Host Support Area

  • Documentation & User Guides

    Please click here to browse through our ever expanding documentation and user guides section available for free. We have helpful articles and tips on all the aspects of our service as well as SEO related articles to help you achieve success..

    You can find these here:
    Seo Hosting Knowledgebase
  • CPanel Tutorials

    CPanel is the world leading control panel interface for webmasters like you. Used by millions across the globe, it's easy to use and powerful features are a sign that your hosting provider knows their business well. These user guides will help you become familiar with the control panel.

  • Helpdesk & Support Center

    All Seo Hosting clients get private access to our simple to use client area account manager. From here, you can view your billing history, products & services and get help from a real human being. Simply login to your client area using the details emailed to you upon purchase, and submit a ticket. You will get a reply within 15 minutes.

  • Live Chat Support

    We offer live chat support for most technical issues. Simply click the live chat support link to begin speaking to one of our highly trained technicians now. During busy support times you may experience delays, or find the live chat system offline. The helpdesk ticket system has a guaranteed response time, 24 hours a day, 7 days a week.

  • Billing & Payment Center

    The billing and payment area is linked to your client area, so that all your information is in one easy to use place. Simply click the link above to login to the client area, using the details emailed to you upon purchase. You can also use the above link to contact our pre-sales team with any questions you might have. If you have a question about billing, please submit a ticket.